LC Lead CRM

Set up the Gmail add-on

Last updated: 9 October 2026

This guide is for Konbini Singapore Google Workspace administrators and CRM users installing the Konbi CRM Gmail add-on.

Requirements

  • A Google Workspace domain and a Workspace administrator who can install Marketplace add-ons.
  • A Konbi CRM account for each user, with their Google Workspace email linked.
  • The CRM service reachable over HTTPS (https://parrotuser.konbi.tech).

1. Install the add-on (administrator)

  1. In the Google Admin console, open Apps → Google Workspace Marketplace apps → Apps list.
  2. Select Add app and search for Konbi CRM under internal apps.
  3. Choose the organizational units or groups to install for, then confirm.

2. Link CRM users

  1. In Konbi CRM, open Admin → Users and set each salesperson's Google Workspace email.
  2. Open Settings → Integrations → Gmail, enable the integration, and keep domain restriction enabled when an allowlist is configured.
  3. Confirm the page reports an OAuth client ID and the expected linked users.

3. Use the add-on

  1. Open Gmail and select a message. The Konbi CRM panel appears in the side rail.
  2. Review the matched contact and deal context, then Create deal or Add to an existing deal.
  3. Choose which emails to save (customer-relevant, choose emails, or only this email) and submit.
  4. Open the deal's Gmail tab in the CRM to confirm imported messages and View in Gmail links.

Troubleshooting

If the add-on does not appear or a thread fails to import, see the Support page .